Leaving the hospital should be a fresh start, a moment of relief and hope for the future. But for many healthcare organisations, it’s a time of pressure and uncertainty. With hospital beds in high demand and care services stretched thin, the complexities of discharge can become overwhelming. At Standby24, we understand the strain that hospitals and local authorities face during these critical moments.
Our Discharge Support services are designed to ease this burden by providing timely, reliable solutions for healthcare professionals navigating the discharge process. We work closely with hospitals and multidisciplinary teams to ensure that the transition from hospital to home is as smooth, safe, and efficient as possible.
With our quick response times and compassionate care, we help reduce delays and prevent unnecessary re-admissions, ultimately easing the pressure on the NHS. By partnering with healthcare providers, we aim to streamline the discharge process, ensuring that patients receive the support they need when they need it most. Standby24 is here to support healthcare organisations, helping them provide seamless care and maintain their focus on what matters most—patient well-being.
Transitions begin with teamwork. Our experts work together with hospital discharge teams, ensuring every detail is addressed. From medical requirements to personal preferences, nothing gets overlooked.
Every individual is unique, and so is their recovery journey. Together with families and healthcare providers, we design care plans that cater to each person’s specific needs, whether they require regular assistance, rehabilitation, or specialised care.
From arranging transportation to setting up your home for post-discharge needs, we make sure everything is ready before you even step through the door. This way, your focus remains on recovery—not logistics.
Our trusted partnerships with NHS trusts and private hospitals ensure every detail is handled efficiently, cutting through bureaucracy to make your transition from hospital to home as seamless and stress-free as possible.
We don’t just focus on physical recovery—we look at the whole picture. Our care includes emotional support, fostering social connections, and building a strong system to promote long-term stability and well-being.
Our goal is to set you up for success at home. By addressing potential risks and providing the proper care, we work to minimise the chances of hospital readmission.
Recovery evolves over time, and so do your needs. We regularly check in and adjust care plans as needed to ensure you’re constantly receiving the best possible support.
Caring for a loved one can be challenging. We empower families with hands-on training, helpful resources, and compassionate guidance, giving them the confidence to provide the best support possible.
"We wanted to communicate our appreciation for the support Standby24 have given a young person within our service, as they have been pivotal in enabling the young person to access the community (home, activities, appointments and etc) and mainstream education.
In particular, we wanted to note how impressed we have been with how accessible Standby24 have been, as we have always been able to reach a representative to discuss any changes to their provision within short notice and they have been able to update us of their changes/abilities within a few hours or even on same occasions right away. As a service they have been very accommodating of the young person and family's needs, which has been hugely valued as it helps with any dynamic planning on behalf of healthcare and shows their continued interest to build/maintain a holistic based service."
"We would really like to thank you all on how flexible and accommodating you have been during the time you have supported XX. You all responded efficiently to emails and to the needs of MB (especially when it was last minute changes to her timetable). Also, Lewis and Penny have built a good rapport with XX from what we have witnessed, and XX speaks very highly of the support they have given her in the time they have worked together.
We would like to reiterate how beneficial this support has been for XX and her being able to access other services and a form of independence in which she has gained new skills which will assist her as she moves forward in life.
We will continue to bare your service in mind in the future for other young people.
Many thanks."
"The team respond promptly to care requests, either starting new packages or increasing existing ones. We have confidence that the team is resilient and therefore approach SB24 for highly complex cases. We are pleased with the progress you have made with our existing clients. The level of communication with management is excellent. The quality of record keeping by care staff is very good. You do not resort to restrictive interventions until less restrictive ones have been tried and failed. Staff promote independence of patients and keep their wellbeing at the forefront."
We offer an immediate response to your care request, followed by the creation of a personalised care plan tailored to your needs. This includes thorough risk assessments and a dedicated support team to ensure you receive the best care possible.
By collaborating closely with hospitals, families, and caregivers, we address every detail to make the process as stress-free as possible.
Yes, we assist with medication management.
We adapt. If a patient’s condition changes, we reassess and modify the care plan to provide the necessary support.
Yes. Families are central to our approach, and we make sure they’re informed, involved, and supported throughout the process.
Our team is trained to manage emergencies with efficiency and compassion, ensuring safety at all times.
Absolutely. We’re here whenever you need us, day or night.