When someone you love needs ongoing care, it can feel like the weight of the world is on your shoulders. You want them to live a life filled with possibilities, not limitations. At Standby24, we understand that long-term care isn’t just about meeting needs; it’s about opening doors to a brighter future.
We’re here to provide compassionate, personalised, and consistent support for adults and children with complex learning disabilities and mental health needs. Our approach is outcome-focused, meaning we work with individuals to create plans that help them thrive—no matter how unique or challenging their circumstances might be.
At Standby24, long-term care is about more than support. It’s about giving every person the opportunity to live an entire, fulfilling life with clear goals and the confidence to achieve them.
The journey starts with a conversation. We engage with you, your family, and any involved professionals to understand individual needs and preferences, ensuring collaboration and that every voice is heard.
We believe excellent care starts with the right match. After our consultation, we pair individuals with healthcare support workers with right expertise and empathy for their needs. We focus on building trust and fostering meaningful relationships from day one.
People grow and change—and so should their care. Through regular assessments and open conversations, we ensure our support evolves with the individual, always staying aligned with their goals and aspirations.
Our team is made up of experienced and highly trained healthcare support workers who bring not only skill but also compassion and dedication to every interaction.
At Standby24, we believe care should be as unique as the individual receiving it. We tailor every plan to fit their personality, goals, and preferences.
Life doesn’t stop at 5 PM, and neither do we. Our 24/7 support and communication channels ensure that help is always just a phone call away.
We’ve worked with some of the most complex cases and have a track record of achieving transformative results, helping individuals and families move forward with confidence.
We don’t believe in one-size-fits-all. Every plan is created with the individual in mind, promoting dignity, independence, and happiness.
Families often carry a heavy load when caring for a loved one. By stepping in with professional, reliable support, we help ease that burden.
With consistent, compassionate care, individuals can focus on what truly matters—living a life they love.
"We wanted to communicate our appreciation for the support Standby24 have given a young person within our service, as they have been pivotal in enabling the young person to access the community (home, activities, appointments and etc) and mainstream education.
In particular, we wanted to note how impressed we have been with how accessible Standby24 have been, as we have always been able to reach a representative to discuss any changes to their provision within short notice and they have been able to update us of their changes/abilities within a few hours or even on same occasions right away. As a service they have been very accommodating of the young person and family's needs, which has been hugely valued as it helps with any dynamic planning on behalf of healthcare and shows their continued interest to build/maintain a holistic based service."
"We would really like to thank you all on how flexible and accommodating you have been during the time you have supported XX. You all responded efficiently to emails and to the needs of MB (especially when it was last minute changes to her timetable). Also, Lewis and Penny have built a good rapport with XX from what we have witnessed, and XX speaks very highly of the support they have given her in the time they have worked together.
We would like to reiterate how beneficial this support has been for XX and her being able to access other services and a form of independence in which she has gained new skills which will assist her as she moves forward in life.
We will continue to bare your service in mind in the future for other young people.
Many thanks."
"The team respond promptly to care requests, either starting new packages or increasing existing ones. We have confidence that the team is resilient and therefore approach SB24 for highly complex cases. We are pleased with the progress you have made with our existing clients. The level of communication with management is excellent. The quality of record keeping by care staff is very good. You do not resort to restrictive interventions until less restrictive ones have been tried and failed. Staff promote independence of patients and keep their wellbeing at the forefront."
We provide outcome-focused, holistic care to support individuals with complex needs within the community. This includes medication administration, personal care, and a range of additional services tailored to meet each individual’s unique requirements.
It starts with an assessment, taking into account the needs and interests of the people we support.
We understand that life is unpredictable. Our flexible approach allows us to adjust care plans as your needs evolve.
Yes, we provide long-term care for individuals of all ages, tailoring our services to fit their unique requirements.
It starts with a consultation. From there, we create a care plan, match you with a professional, and begin the journey together.
Through regular reviews, feedback sessions, and on-the-ground oversight, we ensure our services consistently meet the highest standards.