STANDBY24

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LTC(Long Term Care) Support

Care That Puts Life First

Helping Individuals Lead Meaningful Lives Through Personalised Solutions

Long Term Care Support

When someone you love needs ongoing care, it can feel like the weight of the world is on your shoulders. You want them to live a life filled with possibilities, not limitations. At Standby24, we understand that long-term care isn’t just about meeting needs; it’s about opening doors to a brighter future.

 

We’re here to provide compassionate, personalised, and consistent support for adults and children with complex learning disabilities and mental health needs. Our approach is outcome-focused, meaning we work with individuals to create plans that help them thrive—no matter how unique or challenging their circumstances might be.

At Standby24, long-term care is about more than support. It’s about giving every person the opportunity to live an entire, fulfilling life with clear goals and the confidence to achieve them.

How It Works?

Understanding Your Needs

The journey starts with a conversation. We engage with you, your family, and any involved professionals to understand individual needs and preferences, ensuring collaboration and that every voice is heard.

Expertly Matched Care

We believe excellent care starts with the right match. After our consultation, we pair individuals with healthcare support workers with right expertise and empathy for their needs. We focus on building trust and fostering meaningful relationships from day one.

Fostering Growth Together

People grow and change—and so should their care. Through regular assessments and open conversations, we ensure our support evolves with the individual, always staying aligned with their goals and aspirations.

Why Choose Us?

Compassionate Expertise

Our team is made up of experienced and highly trained healthcare support workers who bring not only skill but also compassion and dedication to every interaction.

Standby24 team lead icon, representing leadership and expertise in managing care teams.

Person-Centred Approach

At Standby24, we believe care should be as unique as the individual receiving it. We tailor every plan to fit their personality, goals, and preferences.

Round-the-clock Assistance

Life doesn’t stop at 5 PM, and neither do we. Our 24/7 support and communication channels ensure that help is always just a phone call away.

Succeeding in Challenges

We’ve worked with some of the most complex cases and have a track record of achieving transformative results, helping individuals and families move forward with confidence.

Benefits of Choosing Standby24

Tailored Medical Care Plans

We don’t believe in one-size-fits-all. Every plan is created with the individual in mind, promoting dignity, independence, and happiness.

Reduced Caregiver Burnout

Families often carry a heavy load when caring for a loved one. By stepping in with professional, reliable support, we help ease that burden.

Enhanced Quality of Life

With consistent, compassionate care, individuals can focus on what truly matters—living a life they love.

Our Feature

Testimonials

  • "We wanted to communicate our appreciation for the support Standby24 have given a young person within our service, as they have been pivotal in enabling the young person to access the community (home, activities, appointments and etc) and mainstream education.
    In particular, we wanted to note how impressed we have been with how accessible Standby24 have been, as we have always been able to reach a representative to discuss any changes to their provision within short notice and they have been able to update us of their changes/abilities within a few hours or even on same occasions right away. As a service they have been very accommodating of the young person and family's needs, which has been hugely valued as it helps with any dynamic planning on behalf of healthcare and shows their continued interest to build/maintain a holistic based service."

    Transitions Team Lead/Specialist Social Worker Hampshire and Isle of Wight Healthcare NHS Foundation Trust
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  • "We would really like to thank you all on how flexible and accommodating you have been during the time you have supported XX. You all responded efficiently to emails and to the needs of MB (especially when it was last minute changes to her timetable). Also, Lewis and Penny have built a good rapport with XX from what we have witnessed, and XX speaks very highly of the support they have given her in the time they have worked together.
    We would like to reiterate how beneficial this support has been for XX and her being able to access other services and a form of independence in which she has gained new skills which will assist her as she moves forward in life.
    We will continue to bare your service in mind in the future for other young people.
    Many thanks."

    Transition Practitioner CAMHS Southern Health NHS Foundation Trust
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  • "The team respond promptly to care requests, either starting new packages or increasing existing ones. We have confidence that the team is resilient and therefore approach SB24 for highly complex cases. We are pleased with the progress you have made with our existing clients. The level of communication with management is excellent. The quality of record keeping by care staff is very good. You do not resort to restrictive interventions until less restrictive ones have been tried and failed. Staff promote independence of patients and keep their wellbeing at the forefront."

    Clinical Professional Lead NHS Continuing Healthcare & Neuro Rehab Suffolk and North East Sussex ICB
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Frequently Asked Questions (FAQs)

What types of long-term care services do you offer?

We provide outcome-focused, holistic care to support individuals with complex needs within the community. This includes medication administration, personal care, and a range of additional services tailored to meet each individual’s unique requirements.

How do you ensure the caregiver is a good fit?

It starts with an assessment, taking into account the needs and interests of the people we support.

What happens if my needs change over time?

We understand that life is unpredictable. Our flexible approach allows us to adjust care plans as your needs evolve.

Is your service available for both adults and children?

Yes, we provide long-term care for individuals of all ages, tailoring our services to fit their unique requirements.

What is the process for setting up long-term care?

It starts with a consultation. From there, we create a care plan, match you with a professional, and begin the journey together.

How do you monitor the quality of care provided?

Through regular reviews, feedback sessions, and on-the-ground oversight, we ensure our services consistently meet the highest standards.

Contact Us

Let Standby24 be your partner in creating meaningful, long-term care plans that nurture independence and quality of life.

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