Life doesn’t always go as planned, and when a crisis hits, it can leave you feeling overwhelmed and unsure of where to turn. At Standby24, we understand how difficult these moments can be. Whether it’s a sudden mental health emergency, a staffing shortage at a healthcare facility, or a situation that demands immediate care, we’re here to provide the fast support within four hours.
We’re not just another service; we’re a team that truly cares. With the ability to respond within four hours, we act quickly to stabilise the situation, protect those involved, and provide a sense of calm amidst the chaos. But we don’t stop there. Our goal is to help you plan for what comes next, giving you and your loved ones the tools to move forward with confidence.
Emergencies don’t keep to a schedule, and neither do we. No matter the time or day, we’re just a phone call away. Contact Standby24. We’re here to relieve the pressure and step in where we’re needed in just four hours.
Our team is ready to respond to emergencies of all kinds, deploying skilled professionals to your location. From de-escalating mental health crises to filling critical staff shortages in healthcare settings, we prioritise quick, effective action that puts safety first.
A crisis is never a one-and-done event. We stay involved, keeping you informed every step of the way. Our team collaborates with families, healthcare providers, and local authorities to ensure that the proper support is in place, both now and in the future.
When it feels like everything is spiralling out of control, speed matters. That’s why we’ve built our crisis response system to be as quick as possible. Professionals often arrive within four hours of your call.
Our team isn’t just highly trained—they’re compassionate people who genuinely care about making a difference. Whether it’s calming a mental health crisis or stepping into a busy healthcare environment, we approach every situation with professionalism and humanity.
No one can handle a crisis alone. That’s why we partner with families, local authorities, and healthcare providers to create a unified response. By working together, we make sure that every voice is heard and every need is met.
We don’t believe in one-size-fits-all. Every plan is created with the individual in mind, promoting dignity, independence, and happiness.
Families often carry a heavy load when caring for a loved one. By stepping in with professional, reliable support, we help ease that burden.
With consistent, compassionate care, individuals can focus on what truly matters—living a life they love.
"We wanted to communicate our appreciation for the support Standby24 have given a young person within our service, as they have been pivotal in enabling the young person to access the community (home, activities, appointments and etc) and mainstream education.
In particular, we wanted to note how impressed we have been with how accessible Standby24 have been, as we have always been able to reach a representative to discuss any changes to their provision within short notice and they have been able to update us of their changes/abilities within a few hours or even on same occasions right away. As a service they have been very accommodating of the young person and family's needs, which has been hugely valued as it helps with any dynamic planning on behalf of healthcare and shows their continued interest to build/maintain a holistic based service."
"We would really like to thank you all on how flexible and accommodating you have been during the time you have supported XX. You all responded efficiently to emails and to the needs of MB (especially when it was last minute changes to her timetable). Also, Lewis and Penny have built a good rapport with XX from what we have witnessed, and XX speaks very highly of the support they have given her in the time they have worked together.
We would like to reiterate how beneficial this support has been for XX and her being able to access other services and a form of independence in which she has gained new skills which will assist her as she moves forward in life.
We will continue to bare your service in mind in the future for other young people.
Many thanks."
"The team respond promptly to care requests, either starting new packages or increasing existing ones. We have confidence that the team is resilient and therefore approach SB24 for highly complex cases. We are pleased with the progress you have made with our existing clients. The level of communication with management is excellent. The quality of record keeping by care staff is very good. You do not resort to restrictive interventions until less restrictive ones have been tried and failed. Staff promote independence of patients and keep their wellbeing at the forefront."
We are prepared to handle a wide range of crises, including mental health emergencies, healthcare staffing shortages, and urgent care needs. Our team is equipped to handle any situation with care and professionalism.
Within four hours, we can have professionals on the ground, ready to manage the crisis and provide immediate support.
Yes, we work closely with local authorities to ensure that the crisis is handled in the most effective way possible. Our collaborative approach ensures that all parties are aligned and that the right resources are in place.
Our top priority is safety. We use a combination of proven techniques, experience, and professional care to stabilise the individual in crisis. Whether it’s a mental health emergency or another type of crisis, we ensure that the immediate safety of everyone involved is always the focus.
Yes, we offer temporary staffing solutions for healthcare facilities during crises, ensuring that patient care continues without disruption.
All of our crisis support professionals are highly trained in mental health, emergency care, and crisis management. They have the experience and skills needed to provide effective support in challenging situations.
We provide a fully managed service across England and Wales in both community and acute settings. Our extensive network ensures we can reach you promptly, no matter the location, bringing expertise and care directly to where it’s needed most.
We’ve kept the process simple because we know that during a crisis, every moment counts. Just give us a call and explain the situation, and our team will immediately start assessing your needs. From there, we’ll deploy the right professionals to your location as quickly as possible.